Privacy Policy

Introduction

CelestiQ, LLC, a Wisconsin, USA company ("we", "us", "our"), operates this website. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit celestiq.ai (the "Site"), contact us, or use its optional features. Our platform terms and privacy information describe our product services. Optional website features are controlled through Cookie preferences; browsing the Site does not itself enable them.

Information We Collect

We may collect and process the following types of information about you:

Personal Information

Identification Information: Name, email address, phone number, postal address, and other contact information.

Account Information: Username, password, and other credentials used to access our services.

Technical Information

Log Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

Usage Data: Information about how you use our Site and services, such as the pages you visit, the links you click, and other actions you take.

Cookies and Similar Technologies

Cookies and browser storage support website functions and optional features. Our Cookie preferences panel groups these technologies by purpose. Necessary technologies remain active; optional categories are off unless you save a choice enabling them.

• Necessary: Core website operation, security and storing your preference selection. We store saved preferences in your browser for up to 180 days. We ask again when no valid choice is available or the saved choice expires. If persistent storage is unavailable, choices may apply only to the current tab or page.
• Functional: Enhanced features and interactive content. Where available, this includes website assistance: messages you choose to send are processed through our website and providers of interactive features. A server-issued session cookie supports conversation continuity; conversation content is held in page memory rather than persistent browser history.
• Marketing: Optional promotional content and communication tools. This category controls third-party marketing technologies, which can receive technical information such as your IP address and browser details and may use cookies or similar technologies. Selecting this category does not itself subscribe you to a mailing list.

Optional features may share information with providers of interactive features, communications and marketing tools to deliver the selected functionality. Enabling these categories is optional and is not required for general browsing. Contact us if you need more information about these recipients.

Managing Your Preferences

The preferences panel appears when no valid saved choice is available. Select Cookie preferences in the footer on any page to change it. The corner shortcut is shown while no choice is saved. Accept all enables both optional categories. Save preferences applies your selection; Reject optional disables both optional categories. Closing the panel without saving keeps your previous selection; if you have not chosen, optional categories stay off. You can withdraw an optional choice using the same controls at any time.

Withdrawing Functional stops the optional interactive feature, clears its in-page conversation and requests removal of the website session cookie. Withdrawing Marketing reloads the page to stop the optional script. Withdrawal stops future use controlled by these choices; it does not automatically erase information already received by a provider or clear all third-party cookies. Contact us about deletion requests, and use your browser controls to remove cookies or storage. Withdrawal does not affect processing that occurred lawfully before withdrawal.

Browser settings can also block or remove cookies and storage, although doing so may affect website functions or prevent your choices from being retained.

How We Use Your Information

We use the information we collect in the following ways:

• To Provide and Maintain our Services: Including managing your account, providing customer support, and delivering requested services.
• To Improve Our Services: Analyzing usage patterns to improve the functionality and user experience of our Site and services.
• To Communicate with You: Sending administrative information such as updates, security alerts, and support messages, as well as marketing communications.
• To Enforce Our Terms and Conditions: Ensuring compliance with our legal agreements and policies.
• To Protect Against Fraud: Monitoring for and preventing fraudulent activity and ensuring the security of our Site and services.

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: When required to do so by law or in response to valid requests by public authorities.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to your personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain exceptions.
• Restriction: Request restriction of processing of your personal data.
• Objection: Object to our processing of your personal data.
• Data Portability: Request the transfer of your data to another service provider.

To exercise any of these rights, please contact us at privacy@celestiQ.ai.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Last updated: October 13, 2026