Privacy Policy

Introduction

CelestiQ ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [CelestiQ.ai] (the "Site") and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our services.

Information We Collect

We may collect and process the following types of information about you:

Personal Information

Identification Information: Name, email address, phone number, postal address, and other contact information.

Account Information: Username, password, and other credentials used to access our services.

Technical Information

Log Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

Usage Data: Information about how you use our Site and services, such as the pages you visit, the links you click, and other actions you take.

Cookies and Tracking Technologies

Cookies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect in the following ways:

• To Provide and Maintain our Services: Including managing your account, providing customer support, and delivering requested services.
• To Improve Our Services: Analyzing usage patterns to improve the functionality and user experience of our Site and services.
• To Communicate with You: Sending administrative information such as updates, security alerts, and support messages, as well as marketing communications.
• To Enforce Our Terms and Conditions: Ensuring compliance with our legal agreements and policies.
• To Protect Against Fraud: Monitoring for and preventing fraudulent activity and ensuring the security of our Site and services.

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: When required to do so by law or in response to valid requests by public authorities.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to your personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain exceptions.
• Restriction: Request restriction of processing of your personal data.
• Objection: Object to our processing of your personal data.
• Data Portability: Request the transfer of your data to another service provider.

To exercise any of these rights, please contact us at support@celestiQ.ai.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Effective Date: July 31st, 2024