Background

How CelestiQ Protects Your Data

In today's digital landscape, the security of sensitive information is more critical than ever. At CelestiQ, we understand the importance of safeguarding your data and have implemented industry-leading security measures to ensure that your information remains protected. Our commitment to data security and privacy is unwavering, and we want to share how we achieve this.

1. Robust Infrastructure

CelestiQ's platform is hosted on Amazon Web Services (AWS), one of the most secure and reliable cloud providers in the world. By leveraging AWS, we ensure that our infrastructure benefits from cutting-edge security features and compliance certifications. Here's how we make use of this robust infrastructure:

  • Multi-Availability Zones (AZ): We deploy our services across multiple Availability Zones within AWS. This multi-AZ strategy enhances our system's high availability and fault tolerance, meaning that even if one zone experiences an outage, your data remains accessible and secure in other zones.
  • Private Cloud Hosting: For clients with heightened security needs, we can discuss Private Cloud Hosting. This option provides dedicated infrastructure, further isolating and protecting your sensitive information.

2. Comprehensive Security Features

Protecting sensitive information requires more than just a secure infrastructure; it involves a holistic approach that includes rigorous monitoring, data encryption, and proactive vulnerability management.

  • 24x7x365 Monitoring: A dedicated cloud-ops team provides continuous system monitoring, ensuring that any suspicious activity is detected and addressed immediately.
  • Encryption: We use industry-standard encryption protocols to protect your data both in transit and at rest. This includes TLS v1.2+ for data transmission and AES-256 encryption managed through AWS Key Management Service (KMS) for data at rest. This ensures that your sensitive information remains confidential and inaccessible to unauthorized parties.
  • Audit Logging: We have access to detailed audit logs that track critical events, such as user logins and configuration changes. This allows us to monitor and review access to sensitive data, ensuring that any unauthorized access is quickly identified and addressed.

3. Data Privacy and Compliance

At CelestiQ, we take data privacy seriously. We've built our platform with a strong focus on protecting your personal and sensitive information, adhering to global privacy regulations and standards.

  • SOC 2 Type II Compliance: We maintain SOC 2 Type II compliance, ensuring that our security practices and controls meet the highest industry standards for protecting your data. This certification demonstrates our commitment to rigorous data security and operational effectiveness.
  • GDPR and CCPA Compliance: We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), ensuring that our clients' data is handled with the utmost care. These regulations guide how we collect, process, and store personal information, guaranteeing transparency and user rights.
  • HIPAA Compliance: For clients handling healthcare data, we offer solutions that comply with the Health Insurance Portability and Accountability Act (HIPAA). This means that Protected Health Information (PHI) is safeguarded according to the highest industry standards.

4. Network and Application Security

Our network and application security measures are designed to protect your data from unauthorized access, both externally and internally.

  • Web Application Firewall (WAF) and DDoS Mitigation: A CDN-based Web Application Firewall (WAF) is deployed to protect against web-based threats and Distributed Denial of Service (DDoS) attacks. This ensures that our services remain secure and available, even in the face of malicious activity.
  • Mutual TLS (mTLS): All internal communications within our cloud environment are encrypted using mutual TLS (mTLS) with short-lived per-application certificates. This further strengthens the security of our platform by ensuring that only authenticated services can communicate with each other.
  • Vulnerability Management: Regular automated vulnerability scans and annual external penetration tests are conducted on our platform to identify and address potential security weaknesses. This proactive approach helps us stay ahead of emerging threats and protect your data.

5. Empowering Clients with Data Control

We believe that our clients should have full control over their data. That's why we offer features like:

  • Project History and Rollback: Clients can track their project history and roll back changes if needed, ensuring that their data remains accurate and secure.
  • Single Sign-On (SSO): Single Sign-On (SSO) support can be discussed, providing enhanced authentication security and simplifying user access management.

Conclusion

At CelestiQ, securing sensitive information isn't just a priority—it's a foundational aspect of our service. From our robust infrastructure and comprehensive security features to our strict adherence to data privacy regulations, we are dedicated to protecting your data every step of the way.

We invite you to learn more about how CelestiQ can provide a secure and reliable environment for your business. Feel free to reach out to our team with any questions or for more information on our security practices at support@CelestiQ.ai.

Your data is safe with CelestiQ.